Terms & Conditions

Introduction

Welcome to Nara Virtual. By accessing or using our AI-powered services, you agree to be bound by these Terms & Conditions, our Privacy Policy, and our Refund & Cancellation Policy. These terms comply with GDPR and the DPDP Act.

Services Provided

Our services include:

• AI-powered chat assistance
• AI-driven image generation
• Summarisation tools
• API access for developers
• Subscription-based access to premium features and credits

User Responsibilities

By using our services, you agree to:

• Provide accurate, complete, and up-to-date information during account creation
• Maintain the confidentiality and security of your account credentials
• Use our services in compliance with all applicable laws, including GDPR and DPDP Act
• Refrain from unauthorised, malicious, or illegal activities, including attempts to reverse-engineer, extract, or misuse our AI models, software, or proprietary technology
• Do not use our services to generate harmful, offensive, or illegal content

AI-Generated Content

Accuracy

AI-generated content (e.g., chat responses, images) may not always be accurate or reliable. You are responsible for reviewing and verifying content before use.

Ownership

You retain ownership of your original inputs and prompts. We retain the right to use anonymised data for improving our AI models, as outlined in the Privacy Policy.

Content Restrictions

You must not use our services to generate content that violates intellectual property rights, is defamatory, or is otherwise unlawful.

Subscription and Payment Terms

Billing

Subscriptions are billed according to the selected plan (e.g., monthly, annually). Payments are processed via secure third-party payment processors.

Cancellation

You may cancel your subscription at any time via your account dashboard. Cancellation terms are detailed in the Refund & Cancellation Policy.

Refunds

Refunds are governed by the Refund & Cancellation Policy.

Plan Features

Features, credits, and limits vary by subscription tier. We reserve the right to modify plan features with prior notice.

Usage Limits

To ensure service quality, we may impose reasonable limits on:

• Number of AI chat interactions per day
• Number of images generated per day
• API call frequency and volume
• Storage of AI-generated content

Limits are specified in your subscription plan or communicated via our website.

Intellectual Property

Our IP

All intellectual property rights in our services, including AI models, software, algorithms, and platform, remain the property of Nara Virtual. You are granted a limited, non-exclusive, non-transferable license to use our services as per these terms.

User Content

You grant us a worldwide, royalty-free license to use anonymised data derived from your inputs for AI training and service improvement, as outlined in the Privacy Policy.

Disclaimer of Warranties

Our services are provided "as is" without warranties, express or implied. We do not guarantee uninterrupted, error-free, or secure service. You use our services at your own risk, and we are not liable for damages arising from inaccuracies in AI-generated content or service interruptions, except as required by law.

Limitation of Liability

To the extent permitted by law, Nara Virtual shall not be liable for indirect, incidental, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount paid by you for the service in the preceding 12 months.

Termination

By You

You may terminate your account by cancelling your subscription and requesting data deletion as per the Privacy Policy.

By Us

We may suspend or terminate your access for violation of these terms, non-payment, or illegal activity, with or without notice, subject to applicable laws.

Effect of Termination

Upon termination, your access to services will cease, and data may be deleted as per our Privacy Policy and legal obligations.

Changes to Terms

We may modify these Terms & Conditions at any time. Significant changes will be communicated via email or website notice. Continued use of our services after such changes constitutes acceptance of the updated terms.

Governing Law and Dispute Resolution

Governing Law

These terms are governed by the laws of India, subject to mandatory provisions of GDPR for EEA users.

Disputes

Any disputes arising from these terms shall be resolved through good-faith negotiation. If unresolved, disputes will be subject to the exclusive jurisdiction of courts in Bengaluru, Karnataka, India, unless otherwise required by GDPR or DPDP Act.

Contact Information

For questions or concerns about these Terms & Conditions, please contact:
Email: [email protected]
Address: HAL 3rd Stage, Kodihalli, Indiranagar, Bengaluru, Karnataka-560008, India

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.